Contact Us
Official educational guide · shakti-pay.org.in · Invite code DoUtHw
Official app + Telegram only
Broken links / clone reports here
DoUtHw
Unlock funds or reset app passwords
Never send OTP to any contact channel
shakti-pay.org.in
Fake customer care numbers from ads
Three doors, three keys
Think of ShaktiPay support as three doors. Door one is the live application at https://skdown.k8zora.net/#/?invite=DoUtHw with invite DoUtHw—this is where balances, orders and passwords live. Door two is the official Telegram group https://t.me/+eYxr2BVYonJiNGU1—community and authorised discussion. Door three is this Contact page on shakti-pay.org.in—educational website feedback only. People who pretend one phone number opens all three doors are usually running fraud.
Product issues
Pending orders, referral display, withdrawal near the ₹100 minimum context, login OTP failures, and similar issues must be handled inside the official app and published Telegram paths. This website cannot see your balance and cannot press a button on the operator’s server.
Website issues
Report typos, dead links, outdated paragraphs, or phishing mirrors that copy our design. Include the URL and a short description. Leave secrets out of the message.
Hard boundaries
- We do not unlock balances
- We do not change mobile numbers on app accounts
- We do not mediate UPI disputes
- We do not endorse guaranteed-return schemes
- We do not request OTP or remote access
If you already paid a wrong UPI ID
Contact your wallet provider’s dispute process immediately. Preserve screenshots and references. Use official ShaktiPay channels in parallel for order status. Writing a long email to this educational Contact will not reverse a bank rail.
Feedback template
Page URL · what you expected · what you saw · device/browser · whether content or layout is wrong. That structure is enough for us to act on educational fixes.
Impersonation
Search ads and chat lists are full of fake “ShaktiPay support” labels. Re-open this domain from a bookmark every time before you trust a new number. Home and Safety both repeat the fraud-call alert for that reason.
Timing and language
Educational replies may take business days. Content is English. Trusted human translation from this page is safer than trusting a stranger’s “Hindi support line.”
New user path
Read Home, read Safety, complete a small official-app test, then use Contact only if the website itself is wrong. Most users never need Contact if the four anchors (domain, app, invite, Telegram) are bookmarked.
Media and research
Journalists and digital-literacy trainers may request clarification about our public guidance. Describe your organisation and questions. We prioritise factual correction over promotional partnerships and we do not sell posts that promise fixed returns on ShaktiPay activity.
Closing
Contact is a narrow door on purpose. Narrow doors protect users from the false comfort of “one number for everything,” which is the favourite story of fraud calls targeting shaktipay and shaktipayapp searchers across India.
Escalation clarity
If the issue is “I cannot log in,” that is product support via official app recovery paths and published Telegram—not this Contact form. If the issue is “your About page has a broken anchor,” that is website feedback—here. If the issue is “a site copied your text and asks for APK install,” send us the clone URL without entering anything on the clone. Clear escalation saves days of frustration.
Keep a personal file of official links offline. When Contact is slow, you still have the app entry and Telegram. Educational Contact was never meant to be a hotline; it is a correction channel for the guide itself.
We thank users who report clones. Collective reporting is one of the few scalable defences against phishing that targets keywords like shaktipayapp and shaktipaylogin.